Who this policy covers
This policy explains how MAKO Commercial Inc. ("MAKO," "we," "us") collects, uses, shares, and protects information gathered through makocommercial.com and through client engagements.
Information we collect
MAKO collects information in a few distinct ways.
- Form submissions. When someone fills out the MAKO Opportunity Brief or the contact form, MAKO collects name, work email, company, website, Amazon storefront or ASINs, and details about the business's growth goals.
- Correspondence. Anything sent to MAKO directly, by email or through a form, including replies and follow-up messages.
- Client engagement data. For active clients, MAKO collects the operating information needed to run the contracted service. This can include Amazon account information, accessed only through access the client has authorized.
How we use information
MAKO uses the information above to:
- Prepare the MAKO Opportunity Brief and respond to the inquiry
- Deliver, support, and secure the services a client has contracted
- Improve the site and the service over time
Amazon account information
Where an engagement involves Amazon account access, MAKO works only with access the client has authorized, and only to the extent the agreed services require. That access is limited to the MAKO team members and systems that need it to do the work. MAKO uses Amazon information only to deliver, support, and secure the contracted service — never for any other purpose. The client retains control of its Amazon accounts at all times and may revoke MAKO's authorization at any time. MAKO does not sell Amazon information, or any other information collected under this policy, to anyone.
How information is shared
MAKO does not sell or rent personal or business information. Information is shared only with the service providers that help MAKO run the site and deliver the service — for example, website hosting, email delivery, and analytics tools when analytics is enabled. Those providers may use the information only to perform the service they are engaged for.
How long information is kept
MAKO keeps information only as long as it is needed for the purpose it was collected, or as long as the law requires, whichever is longer. For clients, operating records are handled according to the engagement and the MAKO Handoff Standard — the account and access register, performance baseline, decision history, and other operating records that transfer to the client when an engagement ends.
Your rights
To request access to, correction of, or deletion of information MAKO holds, write to x@makocommercial.com.
Cookies and analytics
This site uses a minimal set of cookies and, where enabled, analytics that measures page performance in aggregate. That data is used to understand which pages are useful and where visitors run into friction — not to identify an individual visitor.
Changes to this policy
MAKO may update this policy as the service or the law changes. The date at the top shows when it was last revised.
Contact
MAKO Commercial Inc.
x@makocommercial.com
makocommercial.com